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SM-SVC-003 · Service

App Design

UX that earns its complexity

Overview

Complex products deserve complex thinking. Most app design projects fail because the designer jumps to pixels before understanding the problem. We start with what the user is trying to do and work backwards from there.

Discovery, UX architecture, and low-fidelity wireframes happen before a single color is chosen. The high-fidelity phase builds on an established structure — not a guess about what might work.

Every project delivers a component library alongside the screens. Not a collection of artboards — an actual system you can extend.

Service
App & Product Design — SM-SVC-003
Scope
Discovery · UX architecture · Wireframes · High-fidelity UI · Design system · Dev handoff
Timeline
4–12 weeks depending on scope
Methodology
Discovery-first. Systems-led. Component-documented.
Deliverables
UX architecture · Annotated wireframes · High-fi Figma · Component library · Dev specs
Pricing
From $10,000 — scoped per engagement
Suitable for
SaaS tools · Internal platforms · Consumer apps · Dashboards and data-heavy UIs
Process How the work runs

Four phases.

01 Discovery Weeks 1–2

User interviews, task analysis, competitive review. We map what the product needs to do and who it needs to do it for before a single screen is drawn.

User goals map · Task flows · Competitive audit · Problem statement

02 Architecture Weeks 2–3

IA and UX flows. How does the product organize itself? What are the navigation patterns? Where are the decision points?

Site map / app map · User flows · Navigation structure · Annotated low-fi wireframes

03 UI Design Weeks 4–9

High-fidelity Figma screens built on a component library. Desktop and mobile (or the relevant target platforms). Every state — empty, loading, error, edge cases.

High-fi Figma · Component library · Design tokens · Interaction specs

04 Dev Handoff Final week

Clean, annotated handoff with component specs, spacing documentation, and a design system that covers everything the build team will need.

Dev-ready Figma · Component specs · Token documentation · Handoff guide

Experience Product types we've worked on
Research and insight tools
Customer journey platforms
Enterprise dashboards
Internal operations tools
AI-augmented design tools
Healthcare patient portals

Build
something real.

We'll scope the engagement before you commit to anything.

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